If it is a new installation check the postion of the door arm.
My genie garage door opener goes up but not down.
This sets the in car transmitter to be your garage door openers make transmitter but you are not done.
The method to reengage the carriage depends on the model of garage door opener you own.
Your garage door may be disconnected from the opener.
You ll then want to test it again and if it s not right keep adjusting the down limit nob until your garage door hit the board and bounces back up.
The solution here is for you to reset your garage opener to a new code every garage door opener has instructions for how to do this.
There is one on each side of the door.
If your garage door hits it bounces up and starts to open again your garage door is working well.
Hold down on the buttons until the in car red light flashes rapidly.
This is rare but it does occasionally happen.
Adjust the limits as needed.
Check if the limits are properly set.
Check that the emergency release cord has not been pulled.
Garage door starts down then stops and goes back up or safe t beam system malfunction.
I have a genie blue max.
It is quite easy to check just have your neighbor activate his or her garage door and see if your door begins to move.
Check if the safe t beams red led light is flashing.
To fix this issue increase the down limit one quarter turn.
Other things could be wrong but they are in the weird category.
If the door then goes down when you press the button hit the button again before the door hits the ground and see if it goes up.
If this is the reason you will need to reengage the carriage.
However if your garage door doesn t bounce back up then you know you have a problem.
The garage door will not go down with the rmote and will only go down if you constantly hold the button down if you let it up for a second it goes back up.
Make sure only the safe t beams that came with this garage door opener are installed.
Hold your transmitter up near the selected button pressing both the garage door remote and the selected in car transmitter button simultaneously.
See your owner s manual for more details.